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1. I FORGOT MY PASSWORD, HOW DO I RECOVER IT?

Click on "Forgot Password". Follow the steps to create a new one.

2. I CANT ACCESS MY ACCOUNT, WHAT DO I DO?

Make sure you have entered the correct username and password. Note that the password is case-sensitive. If you still cannot log in, contact our Customer Service.

3. CAN I PLAY AT SPEKING ROCK FROM A MOBILE OR TABLET?

YES, of course, you can access Speaking Rock from any browser on your mobile or tablet.  www.bingo.speakingrock.com  Users requesting collections must comply with the user authentication process, presenting their identity card;otherwise, the collection process cannot be carried out.

4. WHY DO I HAVE TO PROVIDE PERSONAL INFORMATION?

Because you are going to execute monetary transactions with your Speaking Rock account, be sure to enter reliable information to avoid rejections in your deposits or charges.

5. Is the money I deposit in my speaking rock account safe?

Yes, all deposits are processed through certified and authorized financial companies.

6. WILL MY PERSONAL INFORMATION BE SAFE?

All personal information is confidential and is encrypted on our servers.

7. HOW DO I CLOSE MY ACCOUNT?

Contact our Customer Service via email.
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